Frequently asked questions
General
What materials are used in WallarX products?
Our products are primarily made from high-quality aluminum, known for its durability and eco-friendly properties.
How can I contact customer support?
If you have any questions, please contact us via the contact page or email us at support@wallarx.com. Our team is ready to help you with any questions or concerns you may have.
Order
Can I cancel or amend my order?
You may cancel or amend your order within 24 hours of purchase.
What payment methods are accepted?
- We offer a variety of payment methods that you can use to place your order.
- If you are unable to pay for your order, please contact us or chat with us and tell us why. We will solve the problem as soon as possible.
Shipping
How long does it take to receive my order?
Each WallarX metal poster is meticulously crafted by artisans over 7-10 business days, ensuring the highest quality. Every piece is uniquely made, inspected, and packaged.
Shipping Options
- Standard Shipping (Free): Expect delivery within 25-40 days.
- Priority Express (Paid): Delivery within 15-17 days for quicker arrival.
What is WallarX’s return policy?
All sales are final. We do not accept returns unless the items are defective or damaged.
Do you ship internationally?
Currently, we only ship within the United States. We are working on expanding our shipping capabilities in the future